IT & security for small business

Your office's IT department, without hiring one.

CPI Technology Services keeps small businesses secure and running. We check your security, fix what's weak, and support your team every month so you can focus on your customers.

Serving Jacksonville & Northeast Florida on-site · remote support anywhere

Security check-up report Example
  • Office Wi-FiWPA2 · guest network shares office LANFix
  • Email accountsMFA on 3 of 8 usersUrgent
  • Backupsdaily · last restore test: neverFix
  • Computersupdates current · antivirus onGood
  • Router & firewallopen ports: 3389 (remote desktop)Urgent
  • Passwordsno password manager in useFix
Plain-English summary + fix plan2 urgent · 3 to fix · 1 good
Services

Three ways we help your business

Start with a one-time check-up, or let us look after everything with a monthly plan.

Ongoing

Monthly IT support

One call or email for any tech problem. We keep your systems updated, backed up and secure.

  • Remote helpdesk for your team
  • Microsoft 365 and email management
  • Updates, antivirus and monitoring
  • Backup checks and new-staff setup
Projects

Network & Wi-Fi setup

Fast, secure networks for new offices, moves and upgrades, installed and tested on site.

  • Business routers, firewalls and Wi-Fi
  • Separate guest Wi-Fi
  • Security cameras and network cabling
  • Office moves and new locations
The security check-up

What we look at

Most small-business breaches start with something simple: a reused password, an open port, a backup nobody tested. The check-up finds those gaps first.

  • Network

    Wi-Fi, router and firewallEncryption settings, default passwords, guest network separation and ports open to the internet.

  • Accounts

    Email and loginsMulti-factor authentication, admin accounts, former employees who still have access.

  • Devices

    Computers and phonesSoftware updates, antivirus, disk encryption and screen locks.

  • Backups

    Backup and recoveryWhat gets backed up, where it's stored, and whether a restore actually works.

  • People

    Phishing and habitsHow staff handle suspicious email, passwords and shared files.

  • Report

    Your fix planEvery finding ranked urgent, fix or good, explained in plain English.

For medical & dental offices

HIPAA Security Risk Assessment

The HIPAA Security Rule requires every practice to assess how it protects patient information. We do that assessment with you and give you a written report to keep on file.

  • Where patient data lives: your EHR, computers, email, fax, phones and backups
  • Who can reach it: user accounts, shared logins and former staff who still have access
  • How it's protected: encryption, multi-factor login, Wi-Fi separation, updates and screen locks
  • Recovery: whether you could restore patient records after ransomware or a failed server

We sign a Business Associate Agreement (BAA) before any work begins. Our assessment helps you document and improve your security; it is not a government certification.

02

Fix the gaps

We correct the urgent and high-priority findings, starting with the ones that put patient data at most risk.

03

Stay compliant

Monthly support and monitoring, with your assessment updated every year so your documentation stays current.

Request a HIPAA assessment
How it works

From first email to a safer office

  1. Step 1

    Tell us about your office

    Email us with your business type, number of staff and devices, and what's worrying you. We reply with a free quote.

  2. Step 2

    We check and report

    We review your setup on site or remotely, then walk you through the report and what each finding means.

  3. Step 3

    We fix and support

    We fix the urgent items first. If you choose a monthly plan, we keep watching so problems don't come back.

Who we work with

Built for offices with 2 to 25 people

Medical & dental offices Law & accounting firms Real estate & property managers Churches & nonprofits Retail & restaurants Contractors & trades
Contact

Get a free quote

Email us and we'll reply with a quote for your check-up or support plan. No obligation.